Secure Payments
Your security is our priority. All payments on Noovatra are protected by industry-standard encryption and handled by trusted, PCI DSS–compliant payment processors.
Payment Methods We Accept
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Debit/Credit Cards (Visa, Mastercard, American Express)
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PayPal (where available)
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Apple Pay / Google Pay (on supported devices)
All prices are shown in GBP (£) and include applicable UK taxes.
How We Keep Your Data Safe
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Encrypted Checkout (HTTPS/SSL): Every page of our checkout is secured with SSL.
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PCI DSS–Compliant Processing: Card payments are processed by reputable, PCI DSS–compliant providers.
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No Card Storage: We never store your full card number, CVV, or PIN on our servers.
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Strong Customer Authentication (SCA): Where required (UK/EU), we support 3-D Secure / SCA (e.g., one-time passcodes or banking app approval).
Fraud Prevention & Verification
To protect customers and our store, we may run automated checks and, in rare cases, request additional verification (e.g., confirmation of billing/shipping details) before shipping. Orders flagged as high-risk may be held or canceled with a full refund.
Billing & Charges
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Your payment method is charged at checkout.
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The statement descriptor will reference Noovatra.
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If a payment fails, please try another method or contact your bank for authorization.
Refunds
Approved refunds are issued to the original payment method. Processing times depend on your bank or payment provider (typically 5–10 business days). See our Refund & Return Policy for full details.
Protect Yourself From Fraud
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Only place orders on noovatra.shop.
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We will never ask for your card PIN or full CVV by email, SMS, or social media.
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If you suspect unauthorized activity, contact your bank immediately and email us at contact@noovatra.shop.
Questions?
We’re here to help with any payment concerns:
Noovatra
Second Floor, Airbles House
270 Airbles Road
Motherwell, United Kingdom, ML1 3AT
Email: contact@noovatra.shop
Phone: +44 7735 010392
Hours: Mon–Fri, 9:00–17:00 (UK Time)